News

Package Stuck Richmond, BC?

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Please be advised that we are noticing a delay in packages that were released by CBSA to Canada Post in Richmond, BC.  If your tracking shows that the package hasn't had any updates in Richmond, BC for a long period of time we are aware of the situation and attempting to get further information on the delay.  Canada Post has denied any problems on their end however because we are seeing multiple packages all stuck in the same place for the same period of time we suspect they do have a backlog at that location.  Please be patient as we...

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Halloween 2021 Orders

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In order to receive your halloween items on time please ensure orders are in by September 30th.  We are still unable to guarantee a delivery timeframe however we are seeing shipping times are returning to normal. Please keep in mind that although shipping times are returning to normal there is still a possibility that your order may not arrive before Halloween. By placing your order you acknowledge that you’re in acceptable with this.

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Notice: Shipping Rates Increase

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The pandemic has created many challenges for us over the last 12 months.  We have seen our costs skyrocket and our shipping times go out the door.   We have been trying to keep on top of all the challenges and delays and keep you informed as we go through this together. Due to these cost increases we are forced to change our shipping rate and our free shipping threshold.  We hope you understand.  We want to keep things as fair as possible.    Our new shipping rate is $9.99 for orders less than $39.99 and free shipping after $39.99.   We...

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Price Change Notice

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You may have noticed some fluctuating prices happening on our store lately.  We apologize for any confusion or frustration that this may cause.   We are working hard behind the scenes to keep the store running as smoothly as possible but the fallout from COVID-19 is creating a lot of problems for us.  We are avoiding raising rates as much as we can so we are only adjusting prices when absolutely necessary to do so and we are lowering prices whenever we can. We have been negotiating on our shipping costs and with our suppliers to try and keep our pricing...

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Coronavirus Updated - Feb 12, 2020

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Update: Feb 12, 2020 Over the last few weeks we have been watching the news and keeping in touch with our warehouse and suppliers regarding the current status of the Coronavirus and shipping of packages.  Some worker have returned back to work as of February 10th and shipping is suppose to start again for many areas on February 29, 2020.  I'm sure there will still be delays due to backlog of products needing to be shipped.  Every company regardless of the size is affected by this and we really appreciate your patience during this time.  We thank you for your...

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