News
Free Shipping Update & Delivery Insurance
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Good Day Folks, First off let me say thanks for everyone who have ordered from us, especially those who have ordered over the last couple years as we struggle to get through this pandemic and the current skyrocketing costs. Things have been extremely difficult for us over the last couple years, and we are re-evaluating our business to better serve you while still being able to continue to operate. Sadly we have had to let most of our hired help go due to complications and rising costs. As part of some recent changes we now offer flat rate shipping of...
Package Stuck Richmond, BC?
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Please be advised that we are noticing a delay in packages that were released by CBSA to Canada Post in Richmond, BC. If your tracking shows that the package hasn't had any updates in Richmond, BC for a long period of time we are aware of the situation and attempting to get further information on the delay. Canada Post has denied any problems on their end however because we are seeing multiple packages all stuck in the same place for the same period of time we suspect they do have a backlog at that location. Please be patient as we...
Halloween 2021 Orders
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In order to receive your halloween items on time please ensure orders are in by September 30th. We are still unable to guarantee a delivery timeframe however we are seeing shipping times are returning to normal. Please keep in mind that although shipping times are returning to normal there is still a possibility that your order may not arrive before Halloween. By placing your order you acknowledge that you’re in acceptable with this.
Notice: Shipping Rates Increase
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The pandemic has created many challenges for us over the last 12 months. We have seen our costs skyrocket and our shipping times go out the door. We have been trying to keep on top of all the challenges and delays and keep you informed as we go through this together. Due to these cost increases we are forced to change our shipping rate and our free shipping threshold. We hope you understand. We want to keep things as fair as possible. Our new shipping rate is $9.99 for orders less than $39.99 and free shipping after $39.99. We...
Price Change Notice
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You may have noticed some fluctuating prices happening on our store lately. We apologize for any confusion or frustration that this may cause. We are working hard behind the scenes to keep the store running as smoothly as possible but the fallout from COVID-19 is creating a lot of problems for us. We are avoiding raising rates as much as we can so we are only adjusting prices when absolutely necessary to do so and we are lowering prices whenever we can. We have been negotiating on our shipping costs and with our suppliers to try and keep our pricing...