Guaranteed Delivery Insurance
With this protection we will refund or resend your items at no charge if they're lost, stolen, or damaged during shipment.
Insurance Terms:
- Lost Items: We will allow 6 weeks for delivery. If your order has not arrived within 6 weeks we will consider it lost and refund you.
- Stolen Items: We will require you to do your due diligence in locating your missing item before it will be considered stolen. This includes contacting your neighbours and the post office. In majority of cases the post simply delivered it incorrectly or misplaced it.
- Damaged Items: Please send us photos showing the damage and we will refund or resend the item at no cost.
